We use the details you share to help match you with local licensed, insured, bonded contractors and to improve our service, and we do not ask for financial, ID, or immigration information.
Information You Share With Us
When you use Gradeline, you may choose to share contact and project details so we can help with your request. This can include your name, phone number, email address, property city or address, and basic information about the work you need, such as land grading, drainage, excavation, a building pad, haul-off, topsoil or fill, or rough versus finish grade.
You may also share project timing, lot size, photos, site conditions, and notes about access, slope, drainage, erosion control, or utility concerns. We collect this information only to help understand your project and connect you with contractors who handle that kind of work.
Please do not send sensitive personal information. Gradeline does not need bank account details, credit card numbers, Social Security numbers, driver's license numbers, passport details, or immigration information to help with a contractor match.
How We Use Your Information
We use the information you provide to respond to your request, help identify contractors who may be a fit for your project, and improve the Gradeline experience. For example, if you describe cut and fill work, drainage issues, a culvert, a French drain, footing excavation, compaction, or erosion control like a silt fence or swale, we use that information to better understand the scope.
We may also use your information to contact you about your request, send service-related updates, ask follow-up questions, or share educational resources such as guides and typical cost information. We may review general usage patterns on our site to improve how people learn about excavation and grading projects and request a match.
We do not use your information to make decisions about credit, insurance, housing eligibility, employment, or immigration status.
When We Share Information
If you ask to be matched, we may share your contact and project details with local contractors so they can review the request and contact you directly. We aim to work with contractors who are licensed where required, insured, and bonded where applicable, but you should always verify credentials yourself before hiring anyone.
We may also share information with service providers who help us operate the website, manage communications, or support our internal systems. These providers are expected to use information only to perform services for Gradeline.
We may disclose information if required by law, legal process, or to protect the rights, safety, and security of Gradeline, users, contractors, or the public.
Cookies and Site Analytics
Like many websites, we may use cookies and similar tools to understand how visitors use our site. This can include pages viewed, approximate location based on IP address, browser type, device information, and actions such as submitting a form or clicking to learn more about services or getting matched.
These tools help us improve page performance, understand what information people find useful, and make the site easier to use. They also help us measure whether our educational content is clear for homeowners, landlords, and people who may be new to excavation or land grading terms.
You can usually control cookies through your browser settings. Blocking some cookies may affect how parts of the website function.
Your Choices
You can choose what information to share with us. If you do not want to provide project details, you can still browse our educational content, including services and costs, without requesting a match.
If you have submitted a request and want to update your information, stop future communications, or ask us to delete information you previously shared, contact us using the contact method provided on the site. We will review your request and respond as reasonably possible.
If a contractor contacts you after a match request, you can also tell that contractor directly if you do not want further communication.
Data Security and Retention
We use reasonable administrative, technical, and organizational measures to help protect the information in our systems. No website or online transmission is completely secure, so we cannot promise absolute security.
We keep information for as long as reasonably needed to operate Gradeline, respond to requests, improve our service, meet legal obligations, resolve disputes, and enforce our terms. The amount of time may depend on the type of request and whether follow-up is needed.
If you believe information you submitted to Gradeline has been used improperly, please contact us so we can review the issue.
Children's Privacy
Gradeline is intended for adults seeking information about excavation, grading, drainage, and related site work for property they own, manage, or are authorized to discuss. We do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information through our site, please contact us and we will take reasonable steps to review and remove it if appropriate.
Updates to This Privacy Page
We may update this Privacy page from time to time to reflect changes in our services, site features, legal requirements, or data practices. When we do, we will post the updated version on this page.
Your continued use of Gradeline after changes are posted means you understand that the Privacy page has been updated. We encourage you to review this page from time to time, especially before submitting a new request for a contractor match.